Beautiful necklace. When it arrived all the packaging was secure EXCEPT the back of the felt where necklaces bunch up in the box. Every necklace I have purchased in my life has been taped down the back of the felt or the chain was in a plastic baggy to protect it from tangling. Neither of these were the case with this. The front of the necklace was in great condition as the felt kept it from moving but the back had two huge knots in the chain. It took me a week and a half, lots of patience and tweezers until I finally untangled the mess and could actually wear my necklace. Other than that, great.
I'm so sorry about that! We normally secure our necklaces on a card with a little plastic bag to keep it safe but it sounds like we may have ran out of our normal packaging. I feel horrible you had to deal with the knots. If there is any damage please let me know and I can send a new one right away and we will make sure to take this into account on any future packing.
This necklace is so cute ! I can wear it for days!
We are so glad you like it!